Otter Hotel | Hotel in Banff

| 9.4 (2368 Reviews) |  1 Bathroom
Banff Hotel | Otter Hotel

Hotel in Banff

Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a lobby fireplace and multilingual staff assistance.
Otter Hotel offers 174 accommodations with safes and coffee/tea makers. Cable television is provided.

Bathrooms include showers, bathrobes, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


2 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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1000 600 Banff Ave, Banff, T1L1H8, Canada

Amenities

Air ConditionerAir Conditioner
ParkingParking
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
FireplaceFireplace
RestaurantRestaurant
ToiletriesToiletries
Guest ServicesGuest Services
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen

Facility Overview

BathroomsBathrooms
  • ShowerShower
  • BathrobesBathrobes
  • TowelsTowels
  • Private bathroomPrivate bathroom
  • Hair dryerHair dryer
BedroomBedroom
  • SafeSafe
  • Bed sheetsBed sheets
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Heating (climate-controlled)Heating (climate-controlled)
BreakfastBreakfast
  • 1 restaurant1 restaurant
  • RefrigeratorRefrigerator
  • Electric kettleElectric kettle
  • Coffee/tea makerCoffee/tea maker
ParkingParking
  • Free covered self parking on siteFree covered self parking on site
  • Electric car charging station on siteElectric car charging station on site
AccessibilityAccessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Stair-free path to entranceStair-free path to entrance
  • Elevator door width (inches): 42Elevator door width (inches): 42
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • ElevatorElevator
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
ActivitiesActivities
  • Fitness centerFitness center
  • 2 hot tubs2 hot tubs
  • Ski areaSki area
  • Hiking/biking trailsHiking/biking trails
  • SkiingSkiing
  • Mountain bikingMountain biking
EntertainmentEntertainment
  • Cable channelsCable channels
  • 50-inch TV50-inch TV
GeneralGeneral
  • ElevatorElevator
  • Fireplace in lobbyFireplace in lobby
  • Smoke-free propertySmoke-free property
  • EnglishEnglish
  • FrenchFrench
Guest ServicesGuest Services
  • 24-hour front desk24-hour front desk
  • Multilingual staffMultilingual staff
  • Luggage storageLuggage storage
  • Daily housekeepingDaily housekeeping
  • RefrigeratorRefrigerator
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi

Policies

Check-in
Check-in
Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out
Check-out before 11:00 am
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Pet fee: cad 30 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets allowed for an extra charge of cad 30 per pet, per day service animals are welcome, and are exempt from fees welcoming dogs and cats only 2 total pets pets cannot be left unattended specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation food and water bowls are available
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Angelic
Oct 25, 2026 05:43:37 AM
Review Score:   10
Summary: I’d love to go back! It was an amazing stay!
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Room Arrangement

Room InfoFacilities
Superior Room, 1 King Bed
Room Size: 290 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Balcony, Square meters - 27, Square feet - 290, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 8, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 King Bed, Balcony, Mountain View
Room Size: 290 square feet m2
1 King Bed
Superior Room, 1 King Bed, Balcony, Mountain View

General

Balcony, Square meters - 27, Square feet - 290, Mountain view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 8, Bed count minimum 1, Bed count maximum 1
Hotel Room 2 Queen Beds
Room Size: 275 square feet m2
2 Queen Beds
Hotel Room 2 Queen Beds

General

Square meters - 26, Square feet - 275, Patio, Number of bedrooms - 1, Ping - 8, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Queen Beds
Room Size: 274 square feet m2
2 Queen Beds
Superior Room, 2 Queen Beds

General

Square meters - 25, Square feet - 274, Balcony or patio, Number of bedrooms - 1, Ping - 8, Bed count minimum 2, Bed count maximum 2
Superior Accessible Room, King
Room Size: m2
1 King Bed
Superior Accessible Room, King

General

Wheelchair accessible, Number of bedrooms - 1, Roll-in shower, Height-adjusted amenities, Grab bar - in shower, Bed count minimum 1, Bed count maximum 1
Mountain View King Suite
Room Size: 320 square feet m2
2 King Bed and Double Sofa Bed
Mountain View King Suite

General

Balcony, Square meters - 30, Square feet - 320, Mountain view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 9, Wet bar, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Queen Beds, Mountain View
Room Size: 288 square feet m2
2 Queen Beds
Superior Room, 2 Queen Beds, Mountain View

General

Balcony, Square meters - 27, Square feet - 288, Mountain view, Number of bedrooms - 1, Ping - 8, Bed count minimum 2, Bed count maximum 2
Superior King Suite
Room Size: 320 square feet m2
2 King Bed and Double Sofa Bed
Superior King Suite

General

Balcony, Square meters - 30, Square feet - 320, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 9, Wet bar, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Otter Hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Otter Hotel have a swimming pool? 

No, this Otter Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Otter Hotel? 

Best-rates for the Otter Hotel starts from $167 per night with includes Air Conditioner, Parking, TV, Wheelchair Accessible, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Fireplace, Restaurant, Toiletries, Guest Services, Child Friendly, Hot Tub, Internet, Kitchen with all other facilities. Cabinns.ca™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Otter Hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Otter Hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Otter Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Otter Hotel? 

Based on the information reported by the owner or manager, the Otter Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Otter Hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Otter Hotel are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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