Shangri-La Toronto | Hotel in Toronto

| 9.6 (1375 Reviews) |  1 Bathroom
Downtown Toronto Hotel | Shangri-La Toronto

Hotel in Downtown Toronto, Toronto

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Shangri-La Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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188 University Avenue, Toronto, M5H 0A3, Canada

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
FireplaceFireplace
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • BathrobesBathrobes
  • SoapSoap
  • Toothbrush and toothpaste (on request)Toothbrush and toothpaste (on request)
  • Rainfall showerheadRainfall showerhead
  • Heated floor (bathroom)Heated floor (bathroom)
  • ShampooShampoo
  • Separate bathtub and showerSeparate bathtub and shower
  • Hair dryerHair dryer
  • Deep soaking bathtubDeep soaking bathtub
  • TowelsTowels
  • Toilet paperToilet paper
  • Designer toiletriesDesigner toiletries
BedroomBedroom
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Premium beddingPremium bedding
  • Bed sheetsBed sheets
  • Pillow menuPillow menu
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Iron/ironing boardIron/ironing board
  • Connecting rooms availableConnecting rooms available
  • Turndown serviceTurndown service
  • SafeSafe
  • DeskDesk
  • SoundproofingSoundproofing
  • PhonePhone
BreakfastBreakfast
  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 56 for adults and CAD 56 for childrenFull breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 56 for adults and CAD 56 for children
  • 1 restaurant and 1 coffee shop/cafe1 restaurant and 1 coffee shop/cafe
  • 1 bar1 bar
  • 24-hour room service24-hour room service
  • Coffee/tea makerCoffee/tea maker
  • Free bottled waterFree bottled water
  • MinibarMinibar
  • Electric kettleElectric kettle
ParkingParking
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on requestAirport shuttle on request
  • Valet parking on site (CAD 68 per night; includes in/out privileges)Valet parking on site (CAD 68 per night; includes in/out privileges)
AccessibilityAccessibility
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
  • Braille signageBraille signage
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Assistive listening devices availableAssistive listening devices available
  • ElevatorElevator
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
ActivitiesActivities
  • Hiking/biking trailsHiking/biking trails
  • Beach accessBeach access
  • Hot tubHot tub
  • 24-hour fitness center24-hour fitness center
  • Indoor poolIndoor pool
  • Steam roomSteam room
  • Full-service spaFull-service spa
  • SaunaSauna
  • Fitness classesFitness classes
EntertainmentEntertainment
  • Pay moviesPay movies
  • Satellite channelsSatellite channels
  • 48-inch LCD TV48-inch LCD TV
  • iPadiPad
GeneralGeneral
  • 24-hour business center24-hour business center
  • Meeting roomsMeeting rooms
  • Conference spaceConference space
  • BallroomBallroom
  • Reception hallReception hall
  • Banquet hallBanquet hall
  • ATM/banking servicesATM/banking services
  • ElevatorElevator
  • Chinese (Mandarin)Chinese (Mandarin)
  • EnglishEnglish
  • JapaneseJapanese
  • KoreanKorean
  • SpanishSpanish
  • FrenchFrench
  • RussianRussian
  • Fireplace in lobbyFireplace in lobby
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Indoor poolIndoor pool
  • Soundproofed roomsSoundproofed rooms
  • Babysitting (surcharge)Babysitting (surcharge)
  • Wedding servicesWedding services
  • Luggage storageLuggage storage
  • Turndown serviceTurndown service
  • Daily housekeepingDaily housekeeping
  • Dry cleaning serviceDry cleaning service
  • Tour/ticket assistanceTour/ticket assistance
  • Multilingual staffMultilingual staff
  • Hair salonHair salon
  • Porter/bellhopPorter/bellhop
  • Concierge servicesConcierge services
  • 24-hour front desk24-hour front desk
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • TerraceTerrace
  • Free pool cabanasFree pool cabanas
  • GardenGarden
SpaSpa
  • FacialsFacials
  • Body scrubsBody scrubs
  • Manicures and pedicuresManicures and pedicures
  • Massage - hot stoneMassage - hot stone
  • Massage/treatment roomsMassage/treatment rooms
  • Massage - sportsMassage - sports
  • Body treatmentsBody treatments
  • Body wrapsBody wraps
  • AromatherapyAromatherapy
  • Turkish bath/hammamTurkish bath/hammam
  • HydrotherapyHydrotherapy
  • Massage - deep-tissueMassage - deep-tissue

Policies

Check-in
Check-in
Check-in start time: 4:00 pm; check-in end time: anytime contactless check-in available early check-in subject to availability minimum check-in age: 19
Check-out
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for full breakfast: approximately cad 56 for adults and cad 56 for children airport shuttle fee: cad 238 per vehicle (one-way, maximum occupancy 4) valet parking fee: cad 68 per night (in/out privileges) pet fee: cad 125 per accommodation (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
1 total (up to 50 lbs per pet) food and water bowls are available pets allowed for an extra charge of cad 125 per accommodation (varies based on length of stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Lee
Aug 31, 2026 01:22:59 AM
Review Score:   10
Summary: Excellent hotel - no complaints what so ever.
See All Reviews

Room Arrangement

Room InfoFacilities
Suite (Shangri-La)
Room Size: 2200 square feet m2
2 King Beds
Suite (Shangri-La)

General

Other workout equipment, Number of bedrooms - 1, Sofa bed, Pets not allowed, Ping - 62, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Square feet - 2200, Private bathroom, Slippers, Square meters - 204, Separate sitting area, Balcony, Bed count minimum 2, City view, Bed count maximum 2
Suite (Garden)
Room Size: 635 square feet m2
1 King Bed
Suite (Garden)

General

Square feet - 635, Ping - 17.85, Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Square meters - 59, Number of living rooms 1, Number of bathrooms - 2, Slippers, Garden view, Balcony, Bed count minimum 1, Bed count maximum 1
Premier Room, 1 King Bed (View)
Room Size: 549 square feet m2
1 King Bed
Premier Room, 1 King Bed (View)

General

Square meters - 51, Partially open bathroom, Ping - 15, Square feet - 549, Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Executive Room, 1 King Bed, Terrace
Room Size: 517 square feet m2
1 King Bed
Executive Room, 1 King Bed, Terrace

General

Partially open bathroom, Square feet - 517, Ping - 15, Number of bedrooms - 1, Terrace, Pets not allowed, Square meters - 48, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Executive Room, 2 Queen Beds
Room Size: 517 square feet m2
2 Queen Beds
Executive Room, 2 Queen Beds

General

Partially open bathroom, Square feet - 517, Number of bedrooms - 1, Pets not allowed, Ping - 14.53, Square meters - 48, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Deluxe Suite, 1 Bedroom
Room Size: 820 square feet m2
1 King Bed
Deluxe Suite, 1 Bedroom

General

Ping - 23.04, Square feet - 820, Partially open bathroom, Number of bedrooms - 1, Sofa bed, Pets not allowed, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Square meters - 76, Slippers, Bed count minimum 1, Bed count maximum 1, City view
Premier Room, 2 Queen Beds
Room Size: 549 square feet m2
2 Queen Beds
Premier Room, 2 Queen Beds

General

Square meters - 51, Partially open bathroom, Square feet - 549, Number of bedrooms - 1, Pets not allowed, Ping - 15.43, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 450 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square meters - 42, Partially open bathroom, Ping - 12.65, Number of bedrooms - 1, Square feet - 450, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Suite, 1 Bedroom (View)
Room Size: 635 square feet m2
1 King Bed
Suite, 1 Bedroom (View)

General

Square feet - 635, Ping - 17.85, Partially open bathroom, Number of bedrooms - 1, Sofa bed, Pets not allowed, Square meters - 59, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Slippers, Bed count minimum 1, Bed count maximum 1, City view
Premier Room, 1 King Bed
Room Size: 550 square feet m2
1 King Bed
Premier Room, 1 King Bed

General

Square meters - 51, Partially open bathroom, Ping - 15, Number of bedrooms - 1, Square feet - 550, Pets not allowed, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Executive Room, 1 King Bed
Room Size: 520 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Square feet - 520, Wheelchair accessible, Ping - 14.61, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Premium Suite
Room Size: 940 square feet m2
1 King Bed
Premium Suite

General

Square feet - 940, Number of bedrooms - 1, Pets not allowed, Number of living rooms 1, Number of bathrooms - 2, Square meters - 87, Private bathroom, Ping - 26, Slippers, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Suite (Owner)
Room Size: 1100 square feet m2
1 King Bed
Suite (Owner)

General

Number of bedrooms - 1, Sofa bed, Pets not allowed, Extra bed count 1, Number of living rooms 1, Ping - 31, Number of bathrooms - 1, Balcony or patio, Square feet - 1100, Private bathroom, Slippers, Separate sitting area, Balcony, Square meters - 102, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this Shangri-La Toronto pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La Toronto have a swimming pool? 

Yes, this Shangri-La Toronto has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Toronto? 

Best-rates for the Shangri-La Toronto starts from $790 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Spa, Fireplace, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Kitchen, Laundry with all other facilities. Cabinns.ca™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Shangri-La Toronto a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Toronto wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Shangri-La Toronto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Toronto? 

Based on the information reported by the owner or manager, the Shangri-La Toronto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Toronto? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Toronto are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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