Shangri-La Suzhou | Hotel in Suzhou

| 8.3 (68 Reviews) |  8 Bathrooms  24 Guests
Gao Xin District Hotel | Shangri-La Suzhou

Hotel in Gao Xin District, Suzhou

A 2-minute walk from Suzhou New District’s commercial and entertainment areas, Shangri-La Suzhou offers accommodations featuring spectacular views of the city, branded amenities and free Wi-Fi. Located between floors 28-51 of the Metropolitan Tower, The Suzhou Shangri-La’s comfortable and modern rooms feature floor-to-ceiling windows, a 40-inch flat-screen TV and ample workspace. The spacious room allows for an extra large bed with cotton linen. A pillow menu ensures that guests get a good rest. Guests can exercise at the Shangri-La Suzhou’s 24-hour fitness center, a full-size indoor pool or at the outdoor tennis courts. Relaxing treatments are offered by the fully-equipped spa or and a sauna and whirlpools are ready for use. A business center and cash machine are available on site. Fine dining is available at The Shang Palace, which serves Huai Yang, Cantonese and scrumptious regional dishes. Nishimura Restaurant serves daily fresh sushi, while international buffet is on offer at Café Soo. Other dining options include Deli Soo. Guests can enjoy beverages at this property. The Shangri-la Suzhou is 62 mi from Hongqiao Airport in Shanghai and a 15-minute drive from Suzhou Railway Station.

Shangri-La Suzhou is located in Suzhou.

This 398 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, TV, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 68 reviews with the average score of 8.3 . Coming to Suzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 398 Bedrooms Hotel if you want to learn more about this Cabinns.ca place in Suzhou. These details are authentic, as they are provided by our partner, booking.com.

This Shangri-La Suzhou in Suzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-La Suzhou”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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168 Ta yuan Road, Suzhou, 215011, China

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Breakfast in the room
  • Restaurant
  • Kids' meals
  • Fruit
  • Snack bar
  • Wine/Champagne
  • Kid-friendly buffet
  • Bar
Parking
  • Parking on site
  • Parking garage
  • Parking
  • Free parking
  • Electric vehicle charging station
Accessibility
  • Wheelchair accessible
Activities
  • Body scrub
  • Locker rooms
  • Pool table
  • Fitness
  • Steam room
  • Facial treatments
  • Spa
  • Tennis court
  • Massage
  • Spa facilities
  • Back massage
  • Fitness center
  • Badminton equipment
  • Hot tub/Jacuzzi
  • Beauty services
  • Fitness classes
  • Sauna
  • Spa lounge/Relaxation area
  • Yoga classes
  • Indoor pool (year-round)
  • Indoor pool
  • Foot bath
  • Body treatments
  • Spa/Wellness packages
  • Personal trainer
  • Happy hour
Entertainment
  • Outdoor play equipment for kids
General
  • Soundproof rooms
  • Heating
  • Smoke-free property
  • Air conditioning
  • Non-smoking rooms
  • Designated smoking area
  • Facilities for disabled guests
  • Elevator
  • Safe
Guest Services
  • Laundry
  • Babysitting/Child services
  • Express check-in/out
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Fax/Photocopying
  • Daily housekeeping
  • Shared lounge/TV area
  • Business center
  • Ironing service
  • Car rental
  • Private check-in/out
  • Shuttle service
  • Concierge
  • Currency exchange
  • Tour desk
  • Suit press
  • ATM on site
  • Valet parking
  • Baggage storage
  • Meeting/Banquet facilities
  • Room service
  • Dry cleaning
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • CCTV outside property
Spa
  • Heated pool
  • Swimming pool
  • Beach umbrellas
  • Kids' pool
  • Shallow end

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Guests are required to show a valid government-issued id card or passport upon check-in. please note that only a valid government-issued id card is acceptable for mainland chinese citizens, please kindly note that in order to prevent the spread of the novel coronavirus pneumonia, the hotel's spa and restaurants are closed until further notice. breakfast is served at the executive lounge on floor 48.

Reviews

Value for money:
8.4
Location:
8.89
Staff:
8.82
Facilities:
8.68
Comfort:
8.82
Cleanliness:
8.82
Mohamed
Sep 28, 2025 07:00:00 AM
Review Score:   10
Egypt
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 42 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Slippers, Walk-in shower, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower cap, Shower, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower

General

Suit press, Laptop safe, Heating, Air conditioning, Interconnecting room(s) available, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities

Media & Technology

TV, Telephone, Cable channels, Satellite channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sofa, Desk

Bedroom

Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens

View

City view, Landmark view, View, Quiet street view, Mountain view

Kitchen

Cleaning products, Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath

Room Amenities

Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Heated pool, Shallow end, Plunge Pool, Pool towels

Exclusive services

Concierge services, Free gym access
Cityview Skyline Premier King
Room Type: Double
Room Size: 55 m2
1 King bed(s) Bed
Cityview Skyline Premier King

Food & Drink

Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Slippers, Walk-in shower, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower cap, Shower, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower

General

Suit press, Laptop safe, Heating, Air conditioning, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities

Media & Technology

TV, Telephone, Cable channels, Satellite channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sofa, Sitting area, Desk

Bedroom

Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens

View

City view, Landmark view, View, Quiet street view, Mountain view

Kitchen

Cleaning products, Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath

Room Amenities

Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Heated pool, Shallow end, Plunge Pool, Pool towels

Exclusive services

Concierge services, Free gym access
Horizon Deluxe King Room
Room Type: Double
Room Size: 42 m2
1 King bed(s) Bed
Horizon Deluxe King Room

Food & Drink

Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Slippers, Walk-in shower, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower cap, Shower, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower

General

Suit press, Laptop safe, Heating, Air conditioning, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities

Media & Technology

TV, Telephone, Cable channels, Satellite channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Living Area

Sofa, Sitting area, Desk

Bedroom

Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens

View

City view, Landmark view, View, Quiet street view, Mountain view

Kitchen

Cleaning products, Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath

Room Amenities

Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Heated pool, Shallow end, Plunge Pool, Pool towels

Exclusive services

Concierge services, Free gym access
Deluxe Twin Room
Room Type: Twin
Room Size: 42 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Slippers, Walk-in shower, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower cap, Shower, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower

General

Suit press, Laptop safe, Heating, Air conditioning, Interconnecting room(s) available, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities

Media & Technology

TV, Telephone, Cable channels, Satellite channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sofa, Desk

Bedroom

Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens

View

City view, Landmark view, View, Quiet street view, Mountain view

Kitchen

Cleaning products, Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath

Room Amenities

Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Heated pool, Shallow end, Plunge Pool, Pool towels

Exclusive services

Concierge services, Free gym access
Horizon Deluxe Twin Room
Room Type: Twin
Room Size: 42 m2
2 Twin bed(s) Bed
Horizon Deluxe Twin Room

Food & Drink

Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Slippers, Walk-in shower, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower cap, Shower, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower

General

Suit press, Laptop safe, Heating, Air conditioning, Interconnecting room(s) available, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities

Media & Technology

TV, Telephone, Cable channels, Satellite channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Living Area

Sofa, Sitting area, Desk

Bedroom

Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens

View

City view, Landmark view, View, Quiet street view, Mountain view

Kitchen

Cleaning products, Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath

Room Amenities

Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Heated pool, Shallow end, Plunge Pool, Pool towels

Exclusive services

Concierge services, Free gym access
Executive Suite King
Room Type: Double
Room Size: 82 m2
1 King bed(s) Bed

Food & Drink

Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Slippers, Walk-in shower, Guest bathroom, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower, Shower cap, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower

General

Suit press, Laptop safe, Heating, Air conditioning, Interconnecting room(s) available, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities

Media & Technology

TV, Telephone, Cable channels, Satellite channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Living Area

Dining area, Sofa, Sitting area, Desk

Bedroom

Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens

View

City view, Landmark view, View, Quiet street view, Mountain view

Kitchen

Dining table, Coffee machine, Cleaning products, Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath

Room Amenities

Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Heated pool, Shallow end, Plunge Pool, Pool towels

Exclusive services

Concierge services, Free gym access
Horizon Club Premier King Room
Room Type: Double
Room Size: 62 m2
1 Queen bed(s) Bed

Food & Drink

Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Slippers, Walk-in shower, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower cap, Shower, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower

General

Suit press, Laptop safe, Heating, Air conditioning, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities

Media & Technology

TV, Telephone, Cable channels, Satellite channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Living Area

Sofa, Sitting area, Desk

Bedroom

Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens

View

City view, Landmark view, View, Quiet street view, Mountain view

Kitchen

Cleaning products, Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath

Room Amenities

Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Heated pool, Shallow end, Plunge Pool, Pool towels
King Room with Mountain View
Room Type: Double
Room Size: 55 m2
1 King bed(s) Bed
King Room with Mountain View

Food & Drink

Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Slippers, Walk-in shower, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower cap, Shower, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower

General

Suit press, Laptop safe, Heating, Air conditioning, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities

Media & Technology

TV, Telephone, Cable channels, Satellite channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sofa, Desk

Bedroom

Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens

View

City view, Landmark view, View, Quiet street view, Mountain view

Kitchen

Cleaning products, Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath

Room Amenities

Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow

Pool and Spa

Heated pool, Shallow end, Plunge Pool, Pool towels

FAQ's

Is this Shangri-La Suzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Suzhou?

Check-in time for Shangri-La Suzhou starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Suzhou have a swimming pool?

Yes, this Shangri-La Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Suzhou?

Best-rates for the Shangri-La Suzhou starts from $121 per night with includes Transportation/Shuttle, Air Conditioner, Oceanfront, Fireplace/Heating, Entertainment, Breakfast, TV, Wheelchair Accessible, Accessibility, Business Services, Sports/Activities, Spa, Child Friendly, Hot Tub, View, Wellness Facilities, Toiletries, Guest Services, Internet, Pool, Ocean View, Laundry, Designated Smoking Area, Security/Safety, Restaurant, Private Pool, EV Charge Station, Bar, Parking with all other facilities. Cabinns.ca™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Shangri-La Suzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Suzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Suzhou?

Based on the information reported by the owner or manager, the Shangri-La Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Suzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Suzhou are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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