Mercure Koh Chang Hideaway | Hotel in Ko Chang

| 7.9 (1133 Reviews) |  11 Bathrooms  42 Guests
Bai Lan Hotel | Mercure Koh Chang Hideaway

Hotel in Bai Lan, Ko Chang

Directly located on Bai Lan Bay, the luxurious Mercure Koh Chang Hideaway - SHA Extra Plus features modern Thai-style rooms, a private beach and pampering spa treatments. Guests can relax by the beautiful outdoor pool. Free WiFi is available throughout the property. All come with a flat-screen TV, mini-bar and tea/coffee making facilities. Private bathrooms have either hot-water showers or a bathtub. Some room types also feature a private balcony. Mercure Koh Chang Hideaway - SHA Extra Plus is located on Thailand's 2nd largest tropical island. It is 27 mi from Trat Airport and a 5-hour drive from Bangkok City. Free parking is available. Relaxing spa treatments include body massage, a sauna and hot tubs. Guests can enjoy a refreshing workout at the gym, or check e-mails at the business center. There is also a children's club and babysitting services available. The Bay Restaurant serves both international and Thai cuisines, with unrivaled views of the sea and pool. Room service is available 24 hours.

Mercure Koh Chang Hideaway is located in Ko Chang.

This 145 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Designated Smoking Area, Private Beach, and several others. This is a 4 star rated property and has over 1133 reviews with the average score of 7.9 . Coming to Ko Chang and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 145 Bedrooms Hotel if you want to learn more about this Cabinns.ca place in Ko Chang. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Koh Chang Hideaway in Ko Chang is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Koh Chang Hideaway”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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111/1 Moo 1, Koh Chang Tai, Koh Chang, Ko Chang, 23170, Thailand

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Kids' meals
  • Bar
  • Fruit
  • Snack bar
  • Wine/Champagne
  • Coffee house on site
Parking
  • Parking
  • Accessible parking
  • Private Parking
  • Free parking
  • Parking garage
  • Parking on site
Accessibility
  • Visual aids (tactile signs)
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Back massage
  • Fishing
  • Open-air bath
  • Spa lounge/Relaxation area
  • Neck massage
  • Full-body massage
  • Beachfront
  • Happy hour
  • Diving
  • Spa/Wellness packages
  • Hot tub/Jacuzzi
  • Spa facilities
  • Fitness center
  • Beach
  • Locker rooms
  • Fitness
  • Snorkeling
  • Head massage
  • Sauna
  • Karaoke
  • Pool table
  • Massage
  • Spa
  • Foot bath
  • Hand massage
  • Steam room
  • Private beach area
  • Foot massage
  • Kids' club
  • Couples' massage
Entertainment
  • Indoor play area
General
  • Safe
  • Designated smoking area
  • Family rooms
  • Air conditioning
  • Non-smoking rooms
  • Wifi in all areas
  • Facilities for disabled guests
Guest Services
  • Business center
  • Meeting/Banquet facilities
  • Concierge
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Tour desk
  • Fax/Photocopying
  • Shuttle service
  • Laundry
  • Room service
  • Ironing service
  • Baggage storage
  • Daily housekeeping
  • Airport shuttle
  • Babysitting/Child services
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Outdoor pool
  • Sun deck
Security/Safety
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Spa
  • Beach umbrellas
  • Swimming pool
  • Pool with view
  • Beach chairs/Loungers
  • Pool bar
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.
License number: 33/2565

Reviews

Value for money:
7.58
Location:
7.75
Staff:
8.33
Facilities:
7.74
Comfort:
8
Cleanliness:
7.88
Graham
Dec 15, 2025 08:00:00 AM
Review Score:   6
Thailand
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: We liked the pool access room - clean and quiet with a pleasant outlook onto trees, as well as the attractive pool itself. This was a change from our original booking for an ocean view room - see below. Parking was easy and secure. The forest clad hills surrounding the resort, and the limited commercial activity on the main road made this part of the island appealing.
Negative: 1. The so-called "ocean view"rooms had mattresses at floor level only. An impossible situation for those no longer so nimble! This fact should be made clear in the description. These rooms also face the beach bars and the so-called entertainment shows. We moved out after one night of misery. 2. The appallingly low quality of the Mercure wifi system - especially at the beach. 3. The beach itself - artificially made and, although pleasant to look at, you cannot swim there because of the sewage floating on the water. Whether from the hotels' system or elsewhere I couldn't say. No effort by the hotel to deal with this problem. Beach chairs uncomfortable - no mattresses. And strictly one beach towel per person...
Summary: Very disappointing. Not up to Accor standard. Although we live in Thailand we would never go back.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 50 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Free toiletries, Walk-in shower, Private bathroom, Shower cap, Towels, Bathrobe, Hairdryer, Toilet, Shower, Shampoo, Bathtub or shower, Conditioner

General

Trash cans, Safe, Air conditioning, Key card access, Fire extinguisher, Smoke Alarm

Media & Technology

TV, Flat-screen TV, Telephone

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Desk

View

View, Inner courtyard view, Garden view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room Amenities

Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room
Room Type: Twin
Room Size: 50 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Free toiletries, Walk-in shower, Private bathroom, Shower cap, Towels, Bathrobe, Hairdryer, Toilet, Shower, Shampoo, Bathtub or shower, Conditioner

General

Trash cans, Safe, Air conditioning, Key card access, Fire extinguisher, Smoke Alarm

Media & Technology

TV, Flat-screen TV, Telephone

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Desk

View

View, Inner courtyard view, Garden view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room Amenities

Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room with Ocean View
Room Type: Double
Room Size: 52 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Free toiletries, Walk-in shower, Private bathroom, Bathtub, Shower cap, Towels, Bathrobe, Hairdryer, Toilet, Shower, Shampoo, Bathtub or shower, Conditioner

General

Trash cans, Safe, Air conditioning, Key card access, Fire extinguisher, Smoke Alarm

Media & Technology

TV, Flat-screen TV, Telephone

Outdoors

Terrace, Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Desk

View

View, Sea view, Mountain view, Pool view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Adapted bath, Roll-in shower, Entire unit wheelchair accessible, Upper floors accessible by stairs only, Entire unit located on ground floor

Room Amenities

Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe Twin Room with Ocean View
Room Type: Twin
Room Size: 52 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Free toiletries, Walk-in shower, Private bathroom, Bathtub, Shower cap, Towels, Bathrobe, Hairdryer, Toilet, Shower, Shampoo, Bathtub or shower, Conditioner

General

Trash cans, Safe, Air conditioning, Key card access, Fire extinguisher, Smoke Alarm

Media & Technology

TV, Flat-screen TV, Telephone

Outdoors

Terrace, Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Desk

View

View, Sea view, Mountain view, Pool view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Adapted bath, Entire unit wheelchair accessible, Roll-in shower, Upper floors accessible by stairs only

Room Amenities

Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Pool Villa
Room Type: Villa
Room Size: 123 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Toothbrush, Toilet paper, Free toiletries, Walk-in shower, Private bathroom, Bathtub, Shower cap, Spa tub, Towels, Bathrobe, Hairdryer, Toilet, Shower, Shampoo, Bathtub or shower, Conditioner

General

Trash cans, Safe, Air conditioning, Key card access, Fire extinguisher, Smoke Alarm

Media & Technology

TV, DVD player, Flat-screen TV, Telephone

Outdoors

Terrace, Outdoor furniture, Balcony, Private pool

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Walk-in closet

Services

Wake-up service

View

Pool view, Garden view

Accessibility

Adapted bath, Entire unit wheelchair accessible, Entire unit located on ground floor

Room Amenities

Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Shallow end, Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room with Pool Access
Room Type: Double
Room Size: 50 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Free toiletries, Walk-in shower, Private bathroom, Shower cap, Towels, Bathrobe, Hairdryer, Toilet, Shower, Shampoo, Bathtub or shower, Conditioner

General

Trash cans, Safe, Air conditioning, Key card access, Fire extinguisher, Smoke Alarm

Media & Technology

TV, Flat-screen TV, Telephone

Outdoors

Terrace, Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Desk

View

View, Pool view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Entire unit located on ground floor

Room Amenities

Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Shallow end, Pool towels, Pool with a view

Physical distancing

Single-room AC for guest accommodation
Deluxe Twin Room with Pool Access
Room Type: Twin
Room Size: 50 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Free toiletries, Walk-in shower, Private bathroom, Shower cap, Towels, Bathrobe, Hairdryer, Toilet, Shower, Shampoo, Bathtub or shower, Conditioner

General

Trash cans, Safe, Air conditioning, Key card access, Fire extinguisher, Smoke Alarm

Media & Technology

TV, Flat-screen TV, Telephone

Outdoors

Terrace, Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Desk

View

View, Pool view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Entire unit located on ground floor

Room Amenities

Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Shallow end, Pool towels, Pool with a view

Physical distancing

Single-room AC for guest accommodation
Standard King Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Free toiletries, Walk-in shower, Private bathroom, Shower cap, Towels, Hairdryer, Toilet, Shower, Shampoo, Bathtub or shower, Conditioner

General

Trash cans, Safe, Air conditioning, Key card access, Fire extinguisher, Smoke Alarm

Media & Technology

TV, Flat-screen TV, Telephone

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Desk

View

Quiet street view, View, Mountain view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Sofa bed, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Standard Twin Room
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Free toiletries, Walk-in shower, Private bathroom, Shower cap, Towels, Hairdryer, Toilet, Shower, Shampoo, Bathtub or shower, Conditioner

General

Trash cans, Safe, Air conditioning, Key card access, Fire extinguisher, Smoke Alarm

Media & Technology

TV, Flat-screen TV, Telephone

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Desk

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Non-feather pillow, Sofa bed, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe King Room with Garden Side
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Free toiletries, Walk-in shower, Private bathroom, Bathtub, Shower cap, Towels, Bathrobe, Hairdryer, Shower, Shampoo, Bathtub or shower, Conditioner

General

Trash cans, Safe, Air conditioning, Key card access, Fire extinguisher, Smoke Alarm

Media & Technology

TV, Flat-screen TV, Telephone

Outdoors

Terrace, Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Desk

View

View, Inner courtyard view, Garden view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Adapted bath, Entire unit located on ground floor

Room Amenities

Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe Twin Room with Garden Side
Room Type: Double
Room Size: 52 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet paper, Free toiletries, Walk-in shower, Private bathroom, Bathtub, Shower cap, Towels, Bathrobe, Hairdryer, Shower, Shampoo, Bathtub or shower, Conditioner

General

Trash cans, Safe, Air conditioning, Key card access, Fire extinguisher, Smoke Alarm

Media & Technology

TV, Flat-screen TV, Telephone

Outdoors

Terrace, Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Desk

View

View, Inner courtyard view, Garden view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Adapted bath, Upper floors accessible by stairs only

Room Amenities

Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Mercure Koh Chang Hideaway pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Koh Chang Hideaway?

Check-in time for Mercure Koh Chang Hideaway starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Koh Chang Hideaway have a swimming pool?

Yes, this Mercure Koh Chang Hideaway has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Koh Chang Hideaway?

Best-rates for the Mercure Koh Chang Hideaway starts from $50 per night with includes Wheelchair Accessible, View, Balcony/Terrace, Oceanfront, Accessibility, Transportation/Shuttle, Sports/Activities, Wellness Facilities, Breakfast, Pool, Business Services, Spa, Bar, Guest Services, Entertainment, Child Friendly, Hot Tub, Air Conditioner, Designated Smoking Area, Private Beach, Ocean View, Security/Safety, Restaurant, Internet, Laundry, Parking with all other facilities. Cabinns.ca™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Mercure Koh Chang Hideaway a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Koh Chang Hideaway wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Koh Chang Hideaway is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Koh Chang Hideaway?

Based on the information reported by the owner or manager, the Mercure Koh Chang Hideaway indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Koh Chang Hideaway?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Koh Chang Hideaway are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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