Hotel ZERMAMA Zermatt | Hotel in Zermatt

| 9.0 (769 Reviews) |   Pet Friendly  9 Bathrooms  17 Guests
Zermatt Hotel | Hotel ZERMAMA Zermatt

Hotel in Zermatt

This brand new renovated hotel in the center of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi. All rooms at Hotel Mama feature an LCD TV and a private bathroom. The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.

Hotel ZERMAMA Zermatt is located in Zermatt.

This 27 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Accessibility, Sports/Activities, and several others. This is a 4 star rated property and has over 769 reviews with the average score of 9 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 27 Bedrooms Hotel if you want to learn more about this Cabinns.ca place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Hotel ZERMAMA Zermatt in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel ZERMAMA Zermatt”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Matterstrasse 23, Zermatt, 3920, Switzerland

Amenities

Pet Friendly
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Snack bar
  • Wine/Champagne
  • Kids' meals
  • Bar
  • Coffee house on site
Accessibility
  • Wheelchair accessible
Activities
  • Walking tours
  • Archery
  • Personal trainer
  • Cycling
  • Hiking
  • Tennis court
  • Golf course (within 2 miles)
  • Bike tours
  • Skiing
  • Live sports events (broadcast)
  • Horseback riding
  • Water sports facilities on site
  • Mini golf
Entertainment
  • Baby safety gates
General
  • Heating
  • Hypoallergenic room available
  • Smoke-free property
  • Pet friendly
  • Wifi in all areas
  • Facilities for disabled guests
  • Family rooms
  • Safe
  • Non-smoking rooms
  • Elevator
Guest Services
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Shuttle service
  • Lockers
  • Daily housekeeping
  • Tour desk
  • Fax/Photocopying
  • Concierge
  • Baggage storage
  • Packed lunches
  • Ironing service
  • Pet bowls
  • Grocery deliveries
  • Pet basket
  • Babysitting/Child services
  • Laundry
  • Room service
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
  • Sun deck
  • Outdoor furniture
Security/Safety
  • Security alarm
  • CCTV in common areas
  • Key card access
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Access to healthcare professionals
  • Cashless payment available
  • Physical distancing rules followed
Skiing
  • Ski rental on site
  • Ski storage
  • Ski pass vendor

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.
Please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi, please note that when booking more than 3 rooms, different policies and additional supplements may apply.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, this property is located in a busy area so guests might experience some noise.

Reviews

Value for money:
8.54
Location:
9.46
Staff:
9.51
Facilities:
9.33
Comfort:
9.52
Cleanliness:
9.51
Laila
Aug 28, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Lovely stay in Zermama! The hotel and the rooms are so chic. We loved the decor. The balcony was a huge plus, we loved sitting outside and listening to the river nearby. The location was perfect, less than 7 minute walk to the train station and the grocery store. We felt very centrally located without it being noisy. Front desk was very accommodating and answered all of our questions.
Summary: Lovely stay in Zermatt!
See All Reviews

Room Arrangement

Room Info Facilities
Twin Room with Balcony and Matterhorn View
Room Type: Twin
Room Size: 22 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Wine/Champagne

Bathroom

Private bathroom, Shower, Slippers, Toilet, Towels, Body soap, Toilet paper, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Hypoallergenic, Lockers, Safe, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Outdoor furniture

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Sitting area

View

Landmark view, View, Mountain view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Adapter, Socket near the bed

Layout

Window
Large Twin Room with Balcony
Room Type: Twin
Room Size: 27 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Wine/Champagne

Bathroom

Private bathroom, Shower, Slippers, Toilet, Towels, Body soap, Toilet paper, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Hypoallergenic, Lockers, Safe, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Outdoor furniture

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Sitting area

View

View, Mountain view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Adapter, Sofa bed, Socket near the bed

Layout

Window
Single Room
Room Type: Single
Room Size: 12 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Wine/Champagne

Bathroom

Private bathroom, Shower, Slippers, Toilet, Towels, Body soap, Toilet paper, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Hypoallergenic, Lockers, Interconnecting room(s) available, Safe, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Sitting area

Bedroom

Alarm clock, Linens, Wardrobe or closet

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Adapter, Socket near the bed

Layout

Window
Double Room
Room Type: Double
Room Size: 17 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Wine/Champagne

Bathroom

Private bathroom, Shower, Slippers, Toilet, Towels, Body soap, Toilet paper, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Hypoallergenic, Lockers, Interconnecting room(s) available, Safe, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Sitting area

Bedroom

Alarm clock, Linens, Wardrobe or closet

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Adapter, Socket near the bed

Layout

Window
Suite with Balcony and Matterhorn View
Room Type: Suite
Room Size: 45 m2
1 Sofa bed Bed
2 Twin bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Wine/Champagne

Bathroom

Private bathroom, Bathtub, Shower, Conditioner, Slippers, Toilet, Towels, Body soap, Toilet paper, Shampoo, Additional bathroom, Free toiletries, Hairdryer

General

Heating, Hypoallergenic, Lockers, Interconnecting room(s) available, Safe, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Outdoor furniture

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Sitting area, Sofa

View

Landmark view, View, Mountain view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Adapter, Sofa bed, Socket near the bed

Layout

Window
Deluxe Room with Balcony and Matterhorn View
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Wine/Champagne

Bathroom

Private bathroom, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Hypoallergenic, Lockers, Interconnecting room(s) available, Safe, Hardwood or parquet floors, Private entrance, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony, Private pool

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Sitting area, Sofa

View

Landmark view, View, Mountain view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Adapter, Socket near the bed

Layout

Window
Deluxe Suite with Jacuzzi and Matterhorn View
Room Type: Suite
Room Size: 47 m2
1 Sofa bed Bed
2 Twin bed(s) Bed
Deluxe Suite with Jacuzzi and Matterhorn View

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Wine/Champagne

Bathroom

Private bathroom, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Shampoo, Conditioner, Free toiletries, Hairdryer

General

Heating, Hypoallergenic, Lockers, Interconnecting room(s) available, Safe, Hardwood or parquet floors, Private entrance, Trash cans, Smoke Alarm, Key card access

Media & Technology

Cable channels, Flat-screen TV, Radio, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub, Sauna

Outdoors

Balcony, Private pool, Outdoor furniture

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Sitting area, Sofa

View

Landmark view, View, Mountain view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Adapter, Sofa bed, Socket near the bed

Layout

Window

FAQ's

Is this Hotel ZERMAMA Zermatt pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel ZERMAMA Zermatt?

Check-in time for Hotel ZERMAMA Zermatt starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel ZERMAMA Zermatt have a swimming pool?

No, this Hotel ZERMAMA Zermatt does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel ZERMAMA Zermatt?

Best-rates for the Hotel ZERMAMA Zermatt starts from $4,022 per night with includes Restaurant, Pet Friendly, Wheelchair Accessible, Balcony/Terrace, Transportation/Shuttle, Wellness Facilities, Child Friendly, TV, Accessibility, Sports/Activities, Bar, Guest Services, Breakfast, Laundry, Security/Safety, Skiing, Fireplace/Heating, Entertainment, Internet with all other facilities. Cabinns.ca™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Hotel ZERMAMA Zermatt a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel ZERMAMA Zermatt wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel ZERMAMA Zermatt is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel ZERMAMA Zermatt?

Based on the information reported by the owner or manager, the Hotel ZERMAMA Zermatt indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel ZERMAMA Zermatt?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel ZERMAMA Zermatt are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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