DoubleTree by Hilton Surabaya | Hotel in Surabaya

| 8.9 (436 Reviews) | 1 Bathroom 27 Guests

Surabaya Hotel | DoubleTree by Hilton Surabaya

Hotel in Surabaya

Located in Surabaya, 1.1 miles from Sharp Bamboo Monument, DoubleTree by Hilton Surabaya has accommodations with free bikes, private parking, an outdoor swimming pool and a fitness center. Among the various facilities of this property are a shared lounge, a terrace and a bar. The property provides a 24-hour front desk, airport transportation, a kids' club and free WiFi throughout the property. At the hotel, every room comes with a desk. The rooms include air conditioning and a flat-screen TV, and some accommodations at DoubleTree by Hilton Surabaya have a safety deposit box. At the accommodation rooms come with a seating area. The breakfast offers buffet, continental or Full English/Irish options. At DoubleTree by Hilton Surabaya you'll find a restaurant serving Chinese, Dutch and Indonesian cuisine. Vegetarian, halal and gluten-free options can also be requested. The hotel has a playground. DoubleTree by Hilton Surabaya features amenities such as an on-site business center and sauna. Popular points of interest near the accommodation include Pasar Turi Train Station Surabaya, Joko Dolog Statue and Cheng Hoo Mosque. Juanda International Airport is 11 miles from the property.

DoubleTree by Hilton Surabaya is located in Surabaya.

This 308 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, View, Oceanfront, and several others. This is a 5 star rated property and has over 436 reviews with the average score of 8.9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 308 Bedrooms Hotel if you want to learn more about this Cabinns.ca place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This DoubleTree by Hilton Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “DoubleTree by Hilton Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Jl. Tunjungan 12, Surabaya, 60275, Indonesia

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Kids' meals

Wine/Champagne

Fruit

Special diet meals (on request)

Coffee house on site

Breakfast in the room

Restaurant

Parking

Parking garage

Parking on site

Private Parking

Parking

Accessibility

Wheelchair accessible

Visual aids (Braille)

Visual aids (tactile signs)

Auditory guidance

Toilet with grab rails

Raised toilet

Bathroom emergency cord

Lowered sink

Activities

Fitness

Sauna

Playground

Kids' club

Fitness center

Cooking class

Nightclub/DJ

General

Soundproof rooms

Wifi in all areas

Safe

Non-smoking rooms

Smoke-free property

Designated smoking area

Family rooms

Facilities for disabled guests

Elevator

Air conditioning

Guest Services

Dry cleaning

Room service

Shuttle service (free)

Tour desk

Airport shuttle

Daily housekeeping

Laundry

Concierge

Shuttle service (additional charge)

Meeting/Banquet facilities

Shuttle service

Ironing service

Shared lounge/TV area

Private check-in/out

Airport shuttle (additional charge)

Business center

Valet parking

Fax/Photocopying

24-hour front desk

ATM on site

Express check-in/out

Car rental

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor furniture

Terrace

Outdoor pool

Outdoor pool (year-round)

Security/Safety

24-hour security

Fire extinguishers

CCTV in common areas

CCTV outside property

Key access

Security alarm

Smoke alarms

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Thermometers for guests provided by property

First aid kits available

Face masks for guests available

Process in place to check health of guests

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Spa

Swimming pool

Beach chairs/Loungers

Pool bar

Kids' pool

Swimming pool toys

Shallow end

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Dear valued guest,, we are glad to have you and thank you for staying with us, kindly be informed that surabaya city council will hold a street carnaval along tunjungan street which is dubbed as “karnaval nang tunjungan.” the event is held on sunday, october 30, 2022 from 2pm to 9pm. the event is open for public, you are welcome to join the event, in conjunction with the event, tunjungan street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 october 2022, hotel guests will still be able to travel in and out through jalan gemblongan (coming to hotel) and from jalan tunjungan turns to jalan genteng kali (for going out of hotel). do expect heavier traffic along the way and please make ample time to travel during this event. should you need any assistance, our security team is happy to help you on your way to or from the hotel, should you have any concerns or inquiries, please do not hesitate to let us know by dialing gsm mobile at +62 811 3200 5302, and we will be more than happy to assist you, thank you and we wish you a pleasant stay!

Reviews

Value for money:

8.87

Location:

9.25

Staff:

9.39

Facilities:

9.16

Comfort:

9.2

Cleanliness:

9.2

Johanne A.

Mar 23, 2026 07:00:00 AM

Review Score: 8

Germany

Reviewer Type: Family With Children

Travel Purpose: business

See All Reviews

Room Arrangement

Room Info	Facilities
King Guest Room Room Type: Triple Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities General Interconnecting room(s) available, Safe, Privacy curtain, Smoke Alarm, Heating, Ironing facilities, Air conditioning Media & Technology TV, Telephone, Video, Flat-screen TV, Radio Bathroom Slippers, Free toiletries, Bathrobe, Hairdryer Living Area Desk, Sitting area Services Wake-up service Bedroom Childrens' cribs, Alarm clock
Deluxe King Room Room Type: Triple Room Size: 53 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities General Safe, Privacy curtain, Smoke Alarm, Heating, Ironing facilities, Air conditioning Media & Technology TV, Telephone, Video, Flat-screen TV, Radio Bathroom Slippers, Free toiletries, Bathrobe, Hairdryer Living Area Desk, Sitting area Services Wake-up service Bedroom Alarm clock
Deluxe King Suite Room Type: Suite Room Size: 59 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Bidet, Bathtub, Bathrobe, Hairdryer, Bathtub or shower, Slippers, Toilet, Free toiletries General Interconnecting room(s) available, Safe, Privacy curtain, Smoke Alarm, Heating, Ironing facilities, Air conditioning Media & Technology TV, Telephone, Video, Flat-screen TV, Radio Living Area Desk, Sitting area Services Wake-up service Bedroom Childrens' cribs, Alarm clock
Executive King Room - Lounge Access Room Type: Triple Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities General Interconnecting room(s) available, Safe, Privacy curtain, Smoke Alarm, Heating, Ironing facilities, Air conditioning Media & Technology TV, Telephone, CD player, Video, Flat-screen TV, Radio Bathroom Slippers, Free toiletries, Bathrobe, Hairdryer Living Area Desk, Sitting area Services Wake-up service Bedroom Childrens' cribs, Alarm clock
Corner King Suite Room Type: Suite Room Size: 65 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Bidet, Bathtub, Bathrobe, Hairdryer, Bathtub or shower, Slippers, Toilet, Free toiletries General Safe, Privacy curtain, Smoke Alarm, Heating, Ironing facilities, Air conditioning Media & Technology TV, Telephone, Video, Flat-screen TV, Radio Living Area Desk, Sitting area Services Wake-up service Bedroom Alarm clock
King Loft Duplex Suite Room Type: Suite Room Size: 102 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities Bathroom Bidet, Bathtub, Bathrobe, Hairdryer, Bathtub or shower, Slippers, Toilet, Free toiletries General Safe, Privacy curtain, Smoke Alarm, Heating, Ironing facilities, Air conditioning Media & Technology TV, Telephone, Video, Flat-screen TV, Radio Living Area Desk, Sitting area Services Wake-up service Bedroom Alarm clock
King Room - Mobility Accessible Room Type: Triple Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities General Interconnecting room(s) available, Safe, Privacy curtain, Smoke Alarm, Heating, Ironing facilities, Air conditioning Media & Technology TV, Telephone, Video, Flat-screen TV, Radio Bathroom Slippers, Free toiletries, Bathrobe, Hairdryer Living Area Desk, Sitting area Services Wake-up service Bedroom Alarm clock
Twin Room Room Type: Triple Room Size: 35 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities General Interconnecting room(s) available, Safe, Privacy curtain, Smoke Alarm, Heating, Ironing facilities, Air conditioning Media & Technology TV, Telephone, Video, Flat-screen TV, Radio Bathroom Slippers, Free toiletries, Bathrobe, Hairdryer Living Area Desk, Sitting area Services Wake-up service Bedroom Childrens' cribs, Alarm clock
Executive Twin Room - Lounge Access Room Type: Triple Room Size: 35 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities General Interconnecting room(s) available, Safe, Privacy curtain, Smoke Alarm, Heating, Ironing facilities, Air conditioning Media & Technology TV, Telephone, CD player, Video, Flat-screen TV, Radio Bathroom Slippers, Free toiletries, Bathrobe, Hairdryer Living Area Desk, Sitting area Services Wake-up service Bedroom Childrens' cribs, Alarm clock

FAQ's

Is this DoubleTree by Hilton Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at DoubleTree by Hilton Surabaya?

Check-in time for DoubleTree by Hilton Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the DoubleTree by Hilton Surabaya have a swimming pool?

Yes, this DoubleTree by Hilton Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in DoubleTree by Hilton Surabaya?

Best-rates for the DoubleTree by Hilton Surabaya starts from $54 per night with includes Security/Safety, Air Conditioner, Parking, Ocean View, Balcony/Terrace, Accessibility, Toiletries, Entertainment, TV, View, Oceanfront, Restaurant, Breakfast, Child Friendly, Internet, Pool, Designated Smoking Area, Transportation/Shuttle, Wellness Facilities, Guest Services, Wheelchair Accessible, Business Services, Sports/Activities, Bar, Kitchen, Laundry with all other facilities. Cabinns.ca™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is DoubleTree by Hilton Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the DoubleTree by Hilton Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the DoubleTree by Hilton Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the DoubleTree by Hilton Surabaya?

Based on the information reported by the owner or manager, the DoubleTree by Hilton Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for DoubleTree by Hilton Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the DoubleTree by Hilton Surabaya are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

CA $75

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DoubleTree by Hilton Surabaya | Hotel in Surabaya

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Hotel in Surabaya

Amenities

Facility Overview

Policies

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Food & Drink

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Bathroom

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