Alpen Resort & Spa | Hotel in Zermatt

| 9.1 (2404 Reviews) |   Pet Friendly  7 Bathrooms  24 Guests
Zermatt Hotel | Alpen Resort & Spa

Hotel in Zermatt

Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Alpen Resort & Spa is located in Zermatt.

This 58 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Sports/Activities, Spa, and several others. This is a 4 star rated property and has over 2404 reviews with the average score of 9.1 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 58 Bedrooms Hotel if you want to learn more about this Cabinns.ca place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Alpen Resort & Spa in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alpen Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Spissstrasse 52, Zermatt, 3920, Switzerland

Amenities

Parking
Pet Friendly
Pool
Designated Smoking Area
View
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Restaurant
  • Bar
  • Special diet meals (on request)
  • Kids' meals
Parking
  • Parking garage
  • Parking
  • Accessible parking
  • Electric vehicle charging station
Activities
  • Hiking
  • Skiing
  • Pool table
  • Game room
  • Ping-pong
  • Tennis court
  • Playground
  • Fitness center
  • Turkish/Steam Bath
  • Indoor pool (year-round)
  • Darts
  • Spa
  • Fitness
  • Indoor pool
  • Hot tub/Jacuzzi
  • Sauna
General
  • Heating
  • Family rooms
  • Wifi in all areas
  • Safe
  • Designated smoking area
  • Non-smoking rooms
  • Pet friendly
  • Elevator
  • Smoke-free property
Guest Services
  • Currency exchange
  • Fax/Photocopying
  • Airport shuttle (additional charge)
  • Shuttle service (free)
  • Pet bowls
  • Packed lunches
  • Airport shuttle
  • Ironing service
  • Room service
  • Laundry
  • Shuttle service
  • Pet basket
  • Baggage storage
  • Concierge
  • Daily housekeeping
  • Tour desk
  • Valet parking
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Terrace
  • Outdoor pool
  • Garden
  • Outdoor pool (year-round)
Security/Safety
  • 24-hour security
  • Key card access
  • Fire extinguishers
  • Key access
  • Smoke alarms
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Thermometers for guests provided by property
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
Skiing
  • Ski storage
  • Ski pass vendor
Spa
  • Plunge pool
  • Heated pool
  • Swimming pool
  • Rooftop pool
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.
Please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi, alpen resort hotel offers transfers from zermatt train station to the hotel free of charge daily from 07:00 until 21:00, please note that the rate for an extra bed includes breakfast, when booking 5 rooms or more, different policies and additional supplements may apply.

Reviews

Value for money:
8.64
Location:
9.13
Staff:
9.04
Facilities:
9.39
Comfort:
9.41
Cleanliness:
9.4
Alastair
Aug 30, 2025 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Beautiful property, everything about it is perfect. From the moment you walk in it oozes class and charm. Very homely, relaxed vibe, staff are fantastic, pool and spa facilities are exceptional.
Negative: Nothing
Summary: Exceptional hotel!
See All Reviews

Room Arrangement

Room Info Facilities
Panorama Double Room with Matterhorn View
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Slippers, Bathtub or shower, Body soap, Free toiletries, Bathrobe, Shower, Hairdryer, Towels, Toilet paper, Toilet, Private bathroom, Conditioner, Shower cap, Shampoo

General

Fan, Heating, Carpeted, Safe, Ironing facilities, Smoke Alarm, Iron, Laptop safe, Lockers, Fire extinguisher, Key card access, Key access, Hypoallergenic, Trash cans

Media & Technology

TV, Satellite channels, Telephone, Radio, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa, Desk

View

View, Landmark view, Mountain view

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Feather pillow, Hypoallergenic pillow, Sofa bed, Drying rack for clothing, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels
Double Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Slippers, Bathtub or shower, Body soap, Free toiletries, Bathrobe, Shower, Hairdryer, Towels, Toilet paper, Toilet, Private bathroom, Conditioner, Shower cap, Shampoo

General

Fan, Heating, Safe, Ironing facilities, Smoke Alarm, Iron, Hardwood or parquet floors, Laptop safe, Lockers, Fire extinguisher, Key card access, Key access, Hypoallergenic, Trash cans

Media & Technology

TV, Satellite channels, Telephone, Radio, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Wine glasses

View

Mountain view, Garden view

Outdoors

Terrace, Outdoor furniture

Accessibility

Entire unit located on ground floor, Accessible by elevator

Room Amenities

Clothes rack, Adapter, Feather pillow, Hypoallergenic pillow, Sofa bed, Drying rack for clothing, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels
Panoramic Family Room Matterhorn View
Room Type: Family
Room Size: 30 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed
Panoramic Family Room Matterhorn View

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Slippers, Bathtub or shower, Body soap, Free toiletries, Bathrobe, Shower, Hairdryer, Towels, Toilet paper, Toilet, Private bathroom, Conditioner, Shower cap, Shampoo

General

Fan, Heating, Carpeted, Safe, Ironing facilities, Smoke Alarm, Iron, Laptop safe, Lockers, Fire extinguisher, Key card access, Key access, Hypoallergenic, Trash cans

Media & Technology

TV, Satellite channels, Telephone, Radio, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa, Desk

View

View, Landmark view, Mountain view

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Feather pillow, Hypoallergenic pillow, Sofa bed, Drying rack for clothing, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels
Single Room
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Slippers, Bathtub or shower, Body soap, Free toiletries, Bathrobe, Shower, Hairdryer, Towels, Toilet paper, Toilet, Private bathroom, Conditioner, Shower cap, Shampoo

General

Fan, Heating, Carpeted, Safe, Ironing facilities, Smoke Alarm, Iron, Hardwood or parquet floors, Laptop safe, Lockers, Fire extinguisher, Key card access, Key access, Hypoallergenic, Trash cans

Media & Technology

TV, Satellite channels, Telephone, Radio, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Wine glasses

View

Mountain view, Garden view

Outdoors

Terrace, Outdoor furniture

Accessibility

Entire unit located on ground floor

Room Amenities

Clothes rack, Adapter, Feather pillow, Hypoallergenic pillow, Drying rack for clothing, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels
Family Room with extra Bedroom
Room Type: Triple
Room Size: 30 m2
3 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Slippers, Bathtub or shower, Body soap, Free toiletries, Bathrobe, Shower, Hairdryer, Towels, Toilet paper, Toilet, Private bathroom, Conditioner, Shower cap, Shampoo

General

Fan, Heating, Carpeted, Safe, Ironing facilities, Smoke Alarm, Iron, Laptop safe, Lockers, Fire extinguisher, Key card access, Key access, Hypoallergenic, Trash cans

Media & Technology

TV, Satellite channels, Telephone, Radio, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa, Desk

View

View, Mountain view

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Feather pillow, Hypoallergenic pillow, Sofa bed, Drying rack for clothing, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels
Family Two Bed Room Suite with Garden Terrace
Room Type: Family
Room Size: 50 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Slippers, Body soap, Free toiletries, Bathrobe, Shower, Hairdryer, Bathtub, Towels, Toilet paper, Toilet, Additional bathroom, Private bathroom, Conditioner, Shower cap, Shampoo, Guest bathroom

General

Fan, Heating, Safe, Ironing facilities, Smoke Alarm, Iron, Hardwood or parquet floors, Laptop safe, Lockers, Fire extinguisher, Key card access, Key access, Hypoallergenic, Trash cans

Media & Technology

TV, Satellite channels, Telephone, Radio, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Sofa, Desk

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Wine glasses

View

Mountain view, Garden view

Outdoors

Terrace, Outdoor furniture

Accessibility

Entire unit located on ground floor

Room Amenities

Clothes rack, Adapter, Feather pillow, Hypoallergenic pillow, Sofa bed, Drying rack for clothing, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels
Longstay Twin Room with Matterhorn View
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Slippers, Bathtub or shower, Body soap, Free toiletries, Bathrobe, Shower, Hairdryer, Towels, Toilet paper, Toilet, Private bathroom, Conditioner, Shower cap, Shampoo

General

Fan, Heating, Safe, Ironing facilities, Smoke Alarm, Iron, Laptop safe, Lockers, Fire extinguisher, Key card access, Key access, Hypoallergenic, Trash cans

Media & Technology

TV, Satellite channels, Telephone, Radio, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa, Desk

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Wine glasses

View

Mountain view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Feather pillow, Hypoallergenic pillow, Sofa bed, Drying rack for clothing, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

FAQ's

Is this Alpen Resort & Spa pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alpen Resort & Spa?

Check-in time for Alpen Resort & Spa starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alpen Resort & Spa have a swimming pool?

Yes, this Alpen Resort & Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alpen Resort & Spa?

Best-rates for the Alpen Resort & Spa starts from $294 per night with includes Parking, Private Pool, Accessibility, Sports/Activities, Spa, Fireplace/Heating, Guest Services, Internet, Pet Friendly, Balcony/Terrace, Transportation/Shuttle, Security/Safety, EV Charge Station, Skiing, Restaurant, Bar, Designated Smoking Area, View, Wellness Facilities, Child Friendly, Laundry, Pool, Breakfast, Hot Tub with all other facilities. Cabinns.ca™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Alpen Resort & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alpen Resort & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alpen Resort & Spa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alpen Resort & Spa?

Based on the information reported by the owner or manager, the Alpen Resort & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alpen Resort & Spa?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alpen Resort & Spa are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
CA $406
You will be redirected to  
Hot Deal - It has been viewed 191 times today
Not the right fit? Check out our other properties in Zermatt
|
10.0 (38 Reviews)
Apartment
  • Pet Friendly
  • TV
  • Wheelchair Accessible
|
10.0 (2 Reviews)
Ski Chalet
  • View
  • Balcony/Terrace
  • Security/Safety
|
10.0 (2 Reviews)
Ski Chalet
  • View
  • Balcony/Terrace
  • Security/Safety
|
10.0 (2 Reviews)
Ski Chalet
  • Pet Friendly
  • Security/Safety
  • Skiing
10.0 (18 Reviews)
Apartment
  • Pet Friendly
  • Balcony/Terrace
  • Security/Safety