Alpen Resort & Spa | Hotel in Zermatt

| 9.2 (2354 Reviews) |   Pet Friendly  6 Bathrooms  21 Guests
Zermatt Hotel | Alpen Resort & Spa

Hotel in Zermatt

Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Alpen Resort & Spa is located in Zermatt.

This 56 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Pool, Sports/Activities, Wellness Facilities, and several others. This is a 4 star rated property and has over 2354 reviews with the average score of 9.2 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 56 Bedrooms Hotel if you want to learn more about this Cabinns.ca place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Alpen Resort & Spa in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alpen Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Spissstrasse 52, Zermatt, 3920, Switzerland

Amenities

Parking
Pet Friendly
Pool
Designated Smoking Area
View
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Kids' meals
  • Breakfast in the room
  • Bar
Parking
  • Parking
  • Electric vehicle charging station
  • Accessible parking
  • Parking garage
Activities
  • Fitness center
  • Hiking
  • Darts
  • Hot tub/Jacuzzi
  • Fitness
  • Pool table
  • Indoor pool
  • Tennis court
  • Skiing
  • Playground
  • Turkish/Steam Bath
  • Indoor pool (year-round)
  • Game room
  • Sauna
  • Spa
  • Ping-pong
General
  • Non-smoking rooms
  • Pet friendly
  • Wifi in all areas
  • Smoke-free property
  • Elevator
  • Designated smoking area
  • Safe
  • Family rooms
  • Heating
Guest Services
  • Airport shuttle
  • Packed lunches
  • Currency exchange
  • Fax/Photocopying
  • Room service
  • Shuttle service (free)
  • Pet bowls
  • Ironing service
  • Daily housekeeping
  • Valet parking
  • Baggage storage
  • Laundry
  • Airport shuttle (additional charge)
  • Tour desk
  • Pet basket
  • Shuttle service
  • Concierge
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • Key card access
  • 24-hour security
  • Key access
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
Skiing
  • Ski storage
  • Ski pass vendor
Spa
  • Rooftop pool
  • Kids' pool
  • Swimming pool
  • Plunge pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.
Please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi, alpen resort hotel offers transfers from zermatt train station to the hotel free of charge daily from 07:00 until 21:00, please note that the rate for an extra bed includes breakfast, when booking 5 rooms or more, different policies and additional supplements may apply.

Reviews

Value for money:
8.64
Location:
9.13
Staff:
9.04
Facilities:
9.39
Comfort:
9.41
Cleanliness:
9.4
Andrei
Nov 7, 2025 08:00:00 AM
Review Score:   10
Romania
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Panorama Double Room with Matterhorn View
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bathrobe, Toilet, Shower, Shower cap, Toilet paper, Hairdryer, Private bathroom, Slippers, Free toiletries, Conditioner, Shampoo, Body soap, Towels, Bathtub or shower

General

Iron, Fire extinguisher, Key card access, Ironing facilities, Trash cans, Hypoallergenic, Carpeted, Laptop safe, Lockers, Key access, Safe, Fan, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, Telephone, Cable channels, TV, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Outdoor furniture

Living Area

Sofa, Sitting area, Desk

View

Landmark view, View, Mountain view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Sofa bed, Drying rack for clothing, Clothes rack, Adapter, Feather pillow, Non-feather pillow

Pool and Spa

Pool towels
Double Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bathrobe, Toilet, Shower, Shower cap, Toilet paper, Hairdryer, Private bathroom, Slippers, Free toiletries, Conditioner, Shampoo, Body soap, Towels, Bathtub or shower

General

Iron, Fire extinguisher, Key card access, Ironing facilities, Trash cans, Hypoallergenic, Laptop safe, Lockers, Hardwood or parquet floors, Key access, Safe, Fan, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, Telephone, Cable channels, TV, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area, Desk

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

View

Garden view, Mountain view

Outdoors

Terrace, Outdoor furniture

Accessibility

Entire unit located on ground floor, Accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Sofa bed, Drying rack for clothing, Clothes rack, Adapter, Feather pillow, Non-feather pillow

Pool and Spa

Pool towels
Panoramic Family Room Matterhorn View
Room Type: Family
Room Size: 30 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed
Panoramic Family Room Matterhorn View

Food & Drink

Wine/Champagne, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bathrobe, Toilet, Shower, Shower cap, Toilet paper, Hairdryer, Private bathroom, Slippers, Free toiletries, Conditioner, Shampoo, Body soap, Towels, Bathtub or shower

General

Iron, Fire extinguisher, Key card access, Ironing facilities, Trash cans, Hypoallergenic, Carpeted, Laptop safe, Lockers, Key access, Safe, Fan, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, Telephone, Cable channels, TV, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Outdoor furniture

Living Area

Sofa, Sitting area, Desk

View

Landmark view, View, Mountain view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Sofa bed, Drying rack for clothing, Clothes rack, Adapter, Feather pillow, Non-feather pillow

Pool and Spa

Pool towels
Single Room
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bathrobe, Toilet, Shower, Shower cap, Toilet paper, Hairdryer, Private bathroom, Slippers, Free toiletries, Conditioner, Shampoo, Body soap, Towels, Bathtub or shower

General

Iron, Fire extinguisher, Key card access, Ironing facilities, Trash cans, Hypoallergenic, Carpeted, Laptop safe, Lockers, Hardwood or parquet floors, Key access, Safe, Fan, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, Telephone, Cable channels, TV, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

View

Garden view, Mountain view

Outdoors

Terrace, Outdoor furniture

Accessibility

Entire unit located on ground floor

Room Amenities

Socket near the bed, Hypoallergenic pillow, Drying rack for clothing, Clothes rack, Adapter, Feather pillow, Non-feather pillow

Pool and Spa

Pool towels
Family Room with extra Bedroom
Room Type: Triple
Room Size: 30 m2
3 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bathrobe, Toilet, Shower, Shower cap, Toilet paper, Hairdryer, Private bathroom, Slippers, Free toiletries, Conditioner, Shampoo, Body soap, Towels, Bathtub or shower

General

Iron, Fire extinguisher, Key card access, Ironing facilities, Trash cans, Hypoallergenic, Carpeted, Laptop safe, Lockers, Key access, Safe, Fan, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, Telephone, Cable channels, TV, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Outdoor furniture

Living Area

Sofa, Sitting area, Desk

View

View, Mountain view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Sofa bed, Drying rack for clothing, Clothes rack, Adapter, Feather pillow, Non-feather pillow

Pool and Spa

Pool towels
Family Two Bed Room Suite with Garden Terrace
Room Type: Family
Room Size: 50 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bathrobe, Conditioner, Toilet, Body soap, Shower, Shower cap, Hairdryer, Private bathroom, Slippers, Free toiletries, Bathtub, Guest bathroom, Shampoo, Additional bathroom, Towels, Toilet paper

General

Iron, Fire extinguisher, Key card access, Ironing facilities, Trash cans, Hypoallergenic, Laptop safe, Lockers, Hardwood or parquet floors, Key access, Safe, Fan, Smoke Alarm, Heating

Media & Technology

Flat-screen TV, Telephone, Cable channels, TV, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area, Desk

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

View

Garden view, Mountain view

Outdoors

Terrace, Outdoor furniture

Accessibility

Entire unit located on ground floor

Room Amenities

Socket near the bed, Hypoallergenic pillow, Sofa bed, Drying rack for clothing, Clothes rack, Adapter, Feather pillow, Non-feather pillow

Pool and Spa

Pool towels

FAQ's

Is this Alpen Resort & Spa pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alpen Resort & Spa?

Check-in time for Alpen Resort & Spa starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alpen Resort & Spa have a swimming pool?

Yes, this Alpen Resort & Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alpen Resort & Spa?

Best-rates for the Alpen Resort & Spa starts from $294 per night with includes Child Friendly, Designated Smoking Area, View, Accessibility, EV Charge Station, Spa, Laundry, Balcony/Terrace, Transportation/Shuttle, Fireplace/Heating, Restaurant, Guest Services, Internet, Skiing, Parking, Pet Friendly, Pool, Security/Safety, Bar, Hot Tub, Private Pool, Sports/Activities, Wellness Facilities, Breakfast with all other facilities. Cabinns.ca™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Alpen Resort & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alpen Resort & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alpen Resort & Spa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alpen Resort & Spa?

Based on the information reported by the owner or manager, the Alpen Resort & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alpen Resort & Spa?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alpen Resort & Spa are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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